Automated Text Reply Forward
K
Kelsey Terschak
Customers will reply to my automated messages and have no idea that I've never seen it. We desperately need either:
- DO NOT REPLY added to every message
- An auto reply if someone attemps to text or call the number.
- A forwarding chain that bounces all messages over to our personal system.
I have no idea how many people think I am unprofessional and never responded, which is an awful customer experience.
K
Kristen Shave
Yes! So desperately need this!
Or have is show coming from our phone number.
A
Alexa Giesbrecht
Yes please!!